Effective Date: March 4, 2026

Notebook Nation sells notebooks within the United States. This Refund & Return Policy explains the conditions under which returns and refunds are accepted.

Business Information:
Notebook Nation
12416 E Swanson Ave
Kingsburg, CA 93631
United States
Email: support@notebooknation.shop
Phone: +1 (559) 897-1035

This policy follows U.S. consumer protection standards, including guidance from the Federal Trade Commission (FTC).

1. Return Window

We offer a 30-day return policy from the date your order is delivered.

To qualify for a return:

  • Items must be unused and in original condition
  • Original packaging must be included
  • Proof of purchase (order confirmation or receipt) is required

Returns that do not meet these conditions may be denied.

2. Non-Returnable Items

We do not accept returns for:

  • Used or damaged items caused by customer misuse
  • Items without original packaging
  • Clearance or final sale products

3. How to Request a Return

To start a return:

  1. Email us at support@notebooknation.shop
  2. Include your order number
  3. Explain the reason for the return
  4. Wait for our approval and instructions

Do not send items back without prior approval.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service.
  • Notebook Nation is not responsible for lost return shipments.

5. Damaged or Incorrect Items

If you receive:

  • A damaged notebook
  • A defective product
  • The wrong item

Contact us within 48 hours of delivery. We may offer:

  • Replacement
  • Store credit
  • Full refund

6. Refund Processing Time

Once we receive and inspect your returned item:

  • You will receive a confirmation email
  • Approved refunds are processed within 10 business days
  • Refunds are issued to the original payment method (credit card, debit card, or PayPal)

Please allow additional time for your bank or payment provider to reflect the refund.

7. Exchanges

We currently do not offer direct exchanges. Customers may return items and place a new order.

8. Order Cancellations

Orders may be canceled within 24 hours of purchase if not yet processed. Once an order has been processed or shipped, it must go through the return process.

9. Contact Us

For return or refund inquiries, contact:

Notebook Nation
12416 E Swanson Ave
Kingsburg, CA 93631
United States

Email: support@notebooknation.shop
Phone: +1 (559) 897-1035